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Download LogBox - it's free for patients and available on iOS, Android, and the web.
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Enter your details once, and never worry about repetitive paperwork again.
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With a few taps, securely share your health records with your healthcare provider.
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The future of healthcare has arrived. Eliminate the hassle of paperwork
LogBox offers a seamless, secure way to manage and share your health information.
On LogBox, patients can efficiently manage their healthcare-related tasks. Here's what you can do within the app:
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Maintain Family Information: Keep your family's health information up-to-date and easily accessible.
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View and Complete Information Requests: Respond to requests from healthcare practices right from the app.
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Handle Pre-Admission and Medical Aid Authorisation: Prepare for hospital visits by completing pre-admission forms and securing medical aid authorisation.
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Upload Documents: Conveniently upload and store relevant health documents.
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Absolutely. We understand the importance of your personal information and treat it with the utmost care. Here’s what we do to keep your data safe:
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Protect Against Loss: We have robust measures to prevent data loss.
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Guard Against Misuse: We actively prevent unauthorised use of your information.
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Safeguard Alterations: Any changes to your data are strictly monitored and controlled.
Your personal information is stored in secure databases designed to maintain your privacy and confidentiality.
For more details on how we protect your data, please see the LogBox Privacy Policy.
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In LogBox, your information is shared with healthcare providers through a consent process giving you control over who can access your personal data. We've built LogBox with your privacy as our top priority, ensuring you’re always in the driver’s seat when it comes to your health information.
If you're encountering issues with the LogBox app, assistance is readily available. You can reach out for support by either calling the support line at 082 262 7238 or sending an email to support@logbox.co.za. The LogBox team is here to help resolve any problems you may have.
When your doctor decides you need to be admitted to a Crestcare hospital, they'll start the process with LogBox. Here’s how it works:
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Email Notification: You'll get an email from LogBox with the details of your admission and a PDF containing hospital codes for medical aid authorisation.
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LogBox Access: If you're new to LogBox, now's the time to download the app or access it online. The email will include a link for easy access.
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Verification: Log into LogBox, enter your authorisation number from your medical aid, verify your details, and answer some questions specific to the hospital.
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Confirmation: Once done, you'll get a notification from LogBox confirming that you've completed the pre-admission process successfully.
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If you don't have access to a smartphone, you can still use LogBox for hospital admissions. Just follow the instructions provided in the email you receive from LogBox and select the “View in browser” option. This will allow you to complete the necessary forms using any web browser on a computer or tablet.
